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FAQ
You’ve got questions? We’ve got answers.
Common Topics:
• How long is the turnaround?
Standard orders: Within 14 business days. Rush options available.
• Do you offer shipping?
Standard shipping fee is $13.00
• Can I request a theme not listed?
Absolutely. Just include it in your customization form.
• Are items refundable?
Due to customization, all sales are final. However, if there’s an issue, contact us within 48 hours of delivery.
• Do you accept bulk orders?
Yes! Contact us directly for party bundles and pricing.
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