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FAQ

You’ve got questions? We’ve got answers.

Common Topics:

• How long is the turnaround?

Standard orders: Within 14 business days. Rush options available.

• Do you offer shipping?

Standard shipping fee is $13.00

• Can I request a theme not listed?

Absolutely. Just include it in your customization form.

• Are items refundable?

Due to customization, all sales are final. However, if there’s an issue, contact us within 48 hours of delivery.

• Do you accept bulk orders?

Yes! Contact us directly for party bundles and pricing.

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